GDPR & Data Protection

1. Data Controller

Oltta is responsible for the processing of personal information collected through the Oltta website and related services, subject to applicable law.

For privacy-related questions or requests, you can contact us using the details provided in the Contact OLTTA section below.

2. Information We May Collect

We may collect information that is reasonably necessary to provide, secure, maintain and improve the platform.

• Account information: Name, email address, mobile number and other registration details you choose to provide.
• Advertisement information: Listing title, description, category, location, contact details, photographs and other information you submit.
• Transaction information: Order references, payment references, transaction amounts and payment status for paid services.
• Technical information: Limited information required for security, fraud prevention, website operation and troubleshooting.
• Communications: Information contained in enquiries, support requests, reports, reviews and other submissions.

3. Account Registration

When you register for an Oltta account, we may process the information needed to create and maintain your account, authenticate you and provide account-related functionality.

You are responsible for keeping your login credentials confidential and for providing accurate information where required.

Passwords should not be stored or transmitted by you in plain text outside the normal account-login process.

4. Classified Advertisement Information

When you create or manage a classified advertisement, we process the information you choose to submit so that the advertisement can be created, moderated, displayed and managed.

This may include title, description, category, state, city, area, photographs and contact options. Information that you choose to make public may be visible to other visitors.

Please avoid publishing information that you do not want to make publicly accessible.

5. Contact and Support Requests

When you contact Oltta, request support, report content or submit a complaint, we may process the information included in your communication.

This can include your name, email address, subject, message, relevant advertisement details and other information necessary to respond to your request.

6. Purpose and Legal Basis of Processing

Personal information may be processed for purposes including:

• Creating and managing user accounts.
• Publishing and managing classified advertisements.
• Processing purchases, orders and other paid services.
• Providing customer support and responding to enquiries.
• Preventing spam, fraud, abuse and other security threats.
• Improving website functionality, performance and user experience.
• Complying with applicable legal obligations and responding to lawful requests.

Depending on the circumstances and applicable law, the relevant legal basis may include performance of a service or contract, legitimate interests, consent, compliance with a legal obligation, or another lawful basis available under applicable law.

7. Website Security and Fraud Prevention

We may process technical and account-related information to protect Oltta, users and third parties against spam, fraud, automated abuse, unauthorized activity and other security risks.

Security measures may include access controls, password protection, monitoring, anti-bot verification, moderation and other reasonable technical or organizational safeguards.

8. Analytics and Website Improvement

We may use analytics information to understand general website usage, identify performance issues and improve the functionality, reliability and user experience of Oltta.

Analytics information is intended to help us understand aggregate or general usage patterns rather than unnecessarily identify individual users.

9. Cookies

Oltta may use cookies and similar browser technologies for login sessions, security, preferences, age-gate functionality and basic website operation.

Some service providers may also use technical cookies or similar technologies where necessary to provide security, infrastructure or analytics services.

You can manage or delete cookies through your browser settings. Disabling essential cookies may affect login, forms or other website functionality.

10. Sharing of Personal Information

Oltta does not sell personal information as a standalone product. Information may be shared when reasonably necessary to operate the platform, provide requested services, protect security or comply with law.

• Service providers: Hosting, email, infrastructure, analytics, security and other providers supporting the platform.
• Payment providers: Information required to process paid services and confirm transaction status.
• Legal and regulatory requests: Where disclosure is required or permitted by applicable law.
• Protection of rights: Where reasonably necessary to investigate abuse, protect users or defend legal rights.

11. Public Information in Advertisements

Information voluntarily included in a publicly visible advertisement may be accessible to other visitors and may be copied, viewed or shared by users outside Oltta's control.

The information displayed may depend on the advertisement type, package and features selected by the advertiser.

Advertisers should publish only information they are comfortable making public and should avoid unnecessary sensitive personal information.

12. International Data Transfers

Some service providers used to operate websites and online services may process information from locations outside India or outside the country where you access the platform.

Where personal information is transferred internationally, we seek to use appropriate safeguards and contractual or other lawful mechanisms where required by applicable law.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this notice, including account management, service delivery, security, dispute handling and legal or regulatory requirements.

Retention periods may vary depending on the type of information, the purpose for which it was collected and applicable legal obligations.

14. Your GDPR Rights

Where GDPR applies to your personal information, you may have rights including:

• Access: Request information about the personal data we process about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion where the legal conditions for erasure are met.
• Restriction: Request restriction of processing in circumstances provided by law.
• Objection: Object to certain processing where the applicable legal conditions are met.
• Portability: Request certain personal data in a structured, commonly used and machine-readable format where applicable.
• Withdraw consent: Where processing relies on consent, withdraw consent subject to applicable law.

These rights are subject to applicable legal conditions and exceptions. Requests can be submitted using the contact details below.

15. Account and Data Deletion Requests

You may request closure of your account or deletion of personal information by contacting Oltta through the available support or contact channels.

We may need to verify the request before taking action. Some information may need to be retained where required by law, necessary for security, dispute resolution or other legitimate purposes.

16. Children and Minors

Oltta is intended only for individuals aged 18 years or older. Individuals below 18 must not register, browse, post advertisements or otherwise use the platform.

We do not knowingly seek to collect personal information from children. If you believe that a child has provided personal information to Oltta, please contact us so that the matter can be reviewed.

17. Third-Party Websites

Oltta may contain links or references to third-party websites, services or platforms. Those third parties operate under their own privacy policies and terms.

We recommend reviewing the privacy information of any third-party service before providing personal information through it.

18. Changes to This GDPR Notice

We may update this GDPR & Data Protection Notice from time to time to reflect changes in our services, technology, security practices or applicable legal requirements.

When material changes are made, the updated notice will be published on this page and the Last Updated date will be revised.

19. Contact Us

If you have a privacy, GDPR, data access, correction, deletion or other data-protection request, please contact OLTTA.

Contact: Contact OLTTA

When submitting a privacy request, please provide enough information for us to understand and verify the request. We will review and respond within the timeframe required by applicable law.